Chicago, Illinois
Ecommerce operations and growth consulting for direct to consumer brands.
Serene Solutions LLC runs the operating side of online stores for a small number of client brands: storefront, fulfillment, customer support, payments and compliance, plus the growth programs that bring customers in.
What we do
We take over the work that sits behind a storefront so the brand can focus on product and customers. Engagements run on a monthly management fee, scoped to the brand.
Brand operations
Storefront, catalog and pricing, product content, email and lifecycle programs, and the creator and partner programs that bring customers in.
Fulfillment and support
US warehousing and same day dispatch on in stock orders, tracked shipping, and a support desk that answers every order question with a person.
Payments and compliance
Card processing, refunds and chargeback handling, age and use verification where a product category requires it, and published product documentation.
How we work
We work with a small number of direct to consumer brands at a time, across online retail categories. Each client keeps its own name, storefront, customer base and policies.
Engagement
One team behind the storefront
We plug into the brand's existing store and systems and run the day to day: operations, support, payments and compliance, with the owner kept in the loop on every decision that touches customers or cash.
New client and partnership inquiries go through the entity address on this page.
We take on categories where a well run store, honest product documentation and reliable fulfillment are the advantage. We do not hold client inventory or sell under our own name.
Company
The basics, for banks, partners and vendors who need to know who they are dealing with.
- Legal name
- Serene Solutions LLC
- Formed
- 2026, State of Illinois
- Business
- Ecommerce operations and consulting services
- Headquarters
- Chicago, Illinois, United States
- Entity email
- admin@serenesolutions.co
Contact
Banking, vendor, client and legal correspondence goes to the entity address below. Order and product questions go to the support desk of the brand you ordered from.
Entity correspondence
admin@serenesolutions.co